Refund Policy
REFUND AND EXCHANGE POLICY
Dear Customer,
We are continually improving our Customer Support with the suggestions you send us. Check out the main guidelines of our Customer Service Policy below:
Condition of your item:
If any part of your PRODUCT is damaged or does not meet the quality you expected, please send us a picture of your product. Our Quality team will review the situation and may send you another product. To be eligible for a new shipment of the product, your item must be unused and in the same condition as when you received it, including the original packaging.
Cancellation Policy:
If you wish to cancel or change something about your order, please contact us within 24 hours of placing your order: support@brightbeautysjewelryandaccessories.com
We are unable to process cancellation requests after 24 hours, as the package will already have been shipped. We process orders quickly to ensure the fastest possible delivery. However, once processed in our warehouse, we are unable to make any changes.
Refund Policy:
If the product you received is damaged, different from what you ordered, or has a delivery issue, please let us know! Please send an email to support@brightbeautysjewelryandaccessories.com
or contact us via Facebook or Instagram. We will review each case individually and let you know whether your refund is approved or rejected. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of time.
IF You notice a late or missing refund (if applicable):
If you haven't received a refund yet, please double-check your bank account and contact your credit card company. It may take some time for your refund to be officially posted. If you've followed these steps and haven't received your refund, please contact us here.
Customer Support:
Our customer contact channel is:
• Email: support@brightbeautysjewelryandaccessories.com
• A customer service representative will respond to your inquiry within 48 hours.
PRIVACY STATEMENT
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase from our store, we collect the personal information you give us during the buying and selling process such as your name, address and email address. When you browse our store, we automatically receive your computer's IP address in order to obtain information about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you, collect, or use your information, at any time, by contacting us at support@brightbeautysjewelryandaccessories.com
SECTION 3 - DISCLOSURE
We may disclose your personal information if required to do so by law or if you violate our Terms of Service.
SECTION 5 - THIRD-PARTY SERVICES
The third-party providers used by us will only collect, use and disclose your information to the extent necessary to perform the services they provide to us. We encourage you to read the privacy policies of these providers to understand how they treat your personal information.
If you proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction in which that service provider is located.
Once you leave our site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.
Links:
When you click on links on our store, you may be directed away from our site. We are not responsible for the privacy practices of other sites.
SECTION 6 - SECURITY
We take reasonable precautions to protect your personal information and follow industry best practices to prevent loss, misuse, unauthorized access, disclosure, alteration, or improper destruction.
Your credit card information will be encrypted using Secure Socket Layer (SSL) technology and stored with a AES-256 encryption.
Dear Customer,
We are continually improving our Customer Support with the suggestions you send us. Check out the main guidelines of our Customer Service Policy below:
Condition of your item:
If any part of your PRODUCT is damaged or does not meet the quality you expected, please send us a picture of your product. Our Quality team will review the situation and may send you another product. To be eligible for a new shipment of the product, your item must be unused and in the same condition as when you received it, including the original packaging.
Cancellation Policy:
If you wish to cancel or change something about your order, please contact us within 24 hours of placing your order: support@brightbeautysjewelryandaccessories.com
We are unable to process cancellation requests after 24 hours, as the package will already have been shipped. We process orders quickly to ensure the fastest possible delivery. However, once processed in our warehouse, we are unable to make any changes.
Refund Policy:
If the product you received is damaged, different from what you ordered, or has a delivery issue, please let us know! Please send an email to support@brightbeautysjewelryandaccessories.com
or contact us via Facebook or Instagram. We will review each case individually and let you know whether your refund is approved or rejected. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of time.
IF You notice a late or missing refund (if applicable):
If you haven't received a refund yet, please double-check your bank account and contact your credit card company. It may take some time for your refund to be officially posted. If you've followed these steps and haven't received your refund, please contact us here.
Customer Support:
Our customer contact channel is:
• Email: support@brightbeautysjewelryandaccessories.com
• A customer service representative will respond to your inquiry within 48 hours.
PRIVACY STATEMENT
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase from our store, we collect the personal information you give us during the buying and selling process such as your name, address and email address. When you browse our store, we automatically receive your computer's IP address in order to obtain information about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you, collect, or use your information, at any time, by contacting us at support@brightbeautysjewelryandaccessories.com
SECTION 3 - DISCLOSURE
We may disclose your personal information if required to do so by law or if you violate our Terms of Service.
SECTION 5 - THIRD-PARTY SERVICES
The third-party providers used by us will only collect, use and disclose your information to the extent necessary to perform the services they provide to us. We encourage you to read the privacy policies of these providers to understand how they treat your personal information.
If you proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction in which that service provider is located.
Once you leave our site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.
Links:
When you click on links on our store, you may be directed away from our site. We are not responsible for the privacy practices of other sites.
SECTION 6 - SECURITY
We take reasonable precautions to protect your personal information and follow industry best practices to prevent loss, misuse, unauthorized access, disclosure, alteration, or improper destruction.
Your credit card information will be encrypted using Secure Socket Layer (SSL) technology and stored with a AES-256 encryption.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence or that you have given us consent to allow your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the site. Material changes will be notified to ensure you are aware of the information collected, used, and disclosed.
If our store is acquired or merged with another company, your information may be transferred to the new owners to continue selling products to you.
QUESTIONS AND CONTACT INFORMATION
To access, correct, amend, or delete personal information, register a complaint, or obtain more information, contact our Privacy Compliance Officer at support@brightbeautysjewelryandaccessories.com.
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